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Participant
April 22, 2018
Question

Contract not being received

  • April 22, 2018
  • 2 replies
  • 446 views

I've signed the agreement myself and added two signatories , with their correct email addresses which have supposedly been sent.  They have not been received and neither has a follow up agreement. Is there anywhere to report this or get help? Thanks

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2 replies

Participant
April 23, 2018

Same problem for me. The first email sending seems to disapear in the nature for all the documents sent (no one receive the mail and there is nothing in spam directories of recipients). I must each time send a recall to transfer with success the message and the document to be signed. Quite curious! Someone have an idea to solve this issue?

MichaelKazlow
Legend
April 22, 2018

Have you tried sending a contract to an address you have control of so you can see if it works at all? For other people there can be issues with regard to spam settings and/or forwarding.