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NHSTechie
NHSTechie
Participant
May 28, 2026
Answered

create a group signature in e-sign

  • May 28, 2026
  • 2 replies
  • 20 views

We have several situations where we will allow a number of people to sign off a document where we only require one of them to do this before it it considered completed. I found an article from 2023 and the training shows you can add a group email however none of these appear in my e-sign for Adobe Enterprise.

I’ve also tried classic mode but we still do not see the options

 

Anyone know how you can send to say 3 people but any one of them can sign (that is only one needs to).

    Correct answer Meenakshi0101

    Hi NHSTechie,


    Thank you for reaching out.


    We have reviewed your account associated with the email address linked to your community profile. Currently, you have an Acrobat Sign individual service plan. Please note that the recipient group feature is only available with the Acrobat Sign Solutions (Enterprise) plan.

    For more information about this feature, please refer to the following help document: Enable recipient groups

    Let us know if you have any questions or if you are using a different account.


    Thanks,

    Meenakshi

    2 replies

    Meenakshi0101
    Community Manager
    Meenakshi0101Community Manager
    Community Manager
    May 29, 2026

    Hi NHSTechie,

     

    We have confirmed that you have the Acrobat Pro Enterprise plan. However, please note that this plan does not include the Acrobat Sign Enterprise plan. The Acrobat Pro plan includes the Acrobat Sign Individual plan.

    Let us know if you still have questions.

     

    Thanks,

    Meenakshi

    Meenakshi0101
    Community Manager
    Meenakshi0101Community ManagerCorrect answer
    Community Manager
    May 29, 2026

    Hi NHSTechie,


    Thank you for reaching out.


    We have reviewed your account associated with the email address linked to your community profile. Currently, you have an Acrobat Sign individual service plan. Please note that the recipient group feature is only available with the Acrobat Sign Solutions (Enterprise) plan.

    For more information about this feature, please refer to the following help document: Enable recipient groups

    Let us know if you have any questions or if you are using a different account.


    Thanks,

    Meenakshi

    NHSTechie
    NHSTechieAuthor
    Participant
    May 29, 2026

    Hi,

     

    Sorry just for clarity, I’m on a Business Adobe enterprise plan but that only includes sign individual service plan. This is the correct email address but when logging in it does give the option of either a personal account or a business account - the later is the only one i use..

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