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November 18, 2016
Answered

Create Widget - You are not authorized to send documents for signature.

  • November 18, 2016
  • 1 reply
  • 555 views

When trying to create a widget, I'm getting the following error.  You are not authorized to send documents for signature. Please contact your account administrator.

We've been a customer for years.  I tried to "upgrade" thinking that might be the issue, but that didn't help.

Any ideas?

Thanks,

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi america​,

    I see that you hold an Adobe Sign Individual account. Please be informed Widget feature is only available in Adobe Sign Business & Enterprise account.

    You can contact our Sales team on the number mentioned in the below link for the upgrade:

    -Adobe Sign plans for individuals and businesses | Adobe Document Cloud 

    Regards,

    Aadesh

    1 reply

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    November 22, 2016

    Hi america​,

    I see that you hold an Adobe Sign Individual account. Please be informed Widget feature is only available in Adobe Sign Business & Enterprise account.

    You can contact our Sales team on the number mentioned in the below link for the upgrade:

    -Adobe Sign plans for individuals and businesses | Adobe Document Cloud 

    Regards,

    Aadesh