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S
stunning_Zest5CEF
Participant
April 25, 2025
Question

Creating a web form with multiple signatures

  • April 25, 2025
  • 1 reply
  • 799 views

I need to create a web form (with the intent on using the web form link in a templated email) that has the ability to have either 1 signature or 2 signatures, depending on whether the signer is married or not. When I create a web form and add a second participant, it asks me to enter the email address for the second participant.

Creating a web form seems a bit pointless if I have to be the one to add email addresses and send for each use case. I want clients to be able to click on the hyperlink in the templated email that I send, and complete the document.

What is the solution to this?

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 28, 2025

Hi stunning_Zest5CEF,

 

Thank you for reaching out. 

 

You do not enter any email addresses when you create a web form. You can add only the additional participants. The first participant must supply all email addresses for the subsequent participants. Additional participants can be optional or required for the first recipient to configure.

For more information, please refer to the information in the following help document: https://adobe.ly/4cV9wyw. 

Feel free to let us know if you have any questions.

 

Thanks,

Meenakshi

S
stunning_Zest5CEFAuthor
Participant
April 29, 2025

When I create the web form and add a space for an additional signer, it is requiring me to enter the email address for the second person before continuing. (See image attached). 

I have tried to create a web form with just the initial participant, however, there is no way for me to add a signature field on the form for the additional participant. It only allows for a second signature to be assigned for the first participant.
I have tested the web form with 1 participant, and it does not prompt me to enter my email address and add an additional signer.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
May 21, 2025

Hi stunning_Zest5CEF ,

 

Sorry about the delay in getting back to you.

 

Please let us know if you are still experiencing this behavior. If yes, please share a video of the steps you took to create the web form. It will help us understand the workflow and reproduce the behavior. 

 

Let us know if the issue has been resolved.

 

Thanks,

Meenakshi

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