Customize Subject on Emails sent to Signer

Question

Dears, how can I customized the subject of the email sent/received that is informing about the document to be signed / signed?

As is:

"DOCUMENT NAME" between "COMPANY" and "SIGNER" has been signed and archived.

To be: I would like to have:

"DOCUMENT NAME" between "COMPANY" and "SIGNER" has been signed and archived ref. "REF NR".

How can I add in subject the "REF NR." field available in .CSV file used to send multidocs?

Is it possible? How to?

Many thanks for support.

Meenakshi_Negi · Accepted Answer

Thank you for reaching out.

If you refer to the email's subject line received when the document is sent or received, it cannot be done via .CSV.

Please refer to the information in the following help document: https://adobe.ly/43fJVxw.

Let us know if you are referring to something else.

Thanks,

Meenakshi

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