Date field dropdown not working

Question

Because Adobe Sign's date fields default to DD-MM-YYYY, which is not standard for the US, I always need to change the format to the standard MM-DD-YYYY. While this is annoying, there is now a problem with the dropdown menu making it impossible to change the format. What is happening? This is how the dropdown menu looks now:

Souvik Sadhu · Answer

Hi @defaulti8v5e04lmjhd,

Hope you are doing well. Sorry for your experience with changing the date format with Acrobat Sign.

Do you see this every time you try to set up a form? Also, are you using the desktop application to create the forms?

If yes, you might want to try repairing the application and try again.

To do so, go to Menu > Help > Repair Installation.

If this does not work, please reset the application preferences and check again.

Steps can be found here: https://adobe.ly/44Wb5sj

Let us know how it goes.

Regards,
Souvik.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.