Date Picker Not Displayed in Adobe Sign (Salesforce) on Desktop Browsers.

Question

Date Picker Not Displayed in Adobe Sign (Salesforce) on Desktop Browsers. I’m currently using Adobe Sign in Salesforce, and I’m facing an issue with the date picker behavior in web browsers. While previewing the document in Adobe Acrobat, the date picker works correctly. After uploading the template to Adobe Sign (via Salesforce) and generating an agreement. The date field does not display the date picker in desktop browsers. The field behaves like a text input. Date validation works correctly (invalid formats are rejected).  Date picker works as expected on mobile browsers. Is there any configuration required to enable the date picker UI?. The field tag is 'deadlineDate_es_:signer1:isdate' and the format is date(mm/dd/yyyy).

Meenakshi_Negi · Answer

HiVinoth353374549uhj,Thank you for reaching out, and sorry to hear you are expeirencing issue.We have confirmed that you are on the Adobe Sign Enterprise plan. Since your question is related to integration, it would be best to consult our experts. Please contact the Adobe Sign Enterprise support team for accurate information. You can reach them using the steps outlined in the following help document:https://adobe.ly/3NNrrPA.For more information on Acrobat Sign Integration, please refer to this help document:https://adobe.ly/41vfcu6.Thanks,Meenakshi

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