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mylesl80739280
Participant
March 26, 2020
Question

Delete Adobe Sign agreement with only Free Accounts

  • March 26, 2020
  • 1 reply
  • 398 views

I was testing out signing agreements using Adobe Sign with a coworker to see how it would function, but we soon realized that we wouldn't be able to delete any of out agreements because both of us only have free accounts. Our company hasn't ever purchased Adobe Sign so we have no Privacy Admin, all we can do is view our signed test agreements in the Document Cloud and not much else.

 

Is there a way to delete the agreements with just free Adobe Sign accounts, or will we just have to hide them?

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1 reply

December 7, 2020

Yes it is a very bad choice from Adobe. The user feels "trapped".
After having losed 30 minutes looking for a "delete" button, I delete my account.
--> My Account (go over the icon, top right corner) --> Privacy. At the bottom of the page: "Account you are requesting to be deleted: " --> click on "continue".

This manners are not fair Adobe. Minus points.