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taressaf74
Participant
Apr 15, 2016 8:07 PM UTC
Answered

Delete Library Template creator no longer with the company

Need to update/delete documents from Library templates for creator's who are no longer with the company

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    Rijul Raj KhuranaCorrect answer
    Inspiring
    Apr 17, 2016 5:41 AM UTC

    Hi Taressa,

    As an account admin, you can access the user's account who is no longer with company and below is the documentation for reference:

    Gain access to user accounts | Adobe eSign services

    Regards,

    -Rijul

    2 replies

    taressaf74
    Participant
    Apr 18, 2016 7:12 PM UTC

    Thanks for the response but i continue to get an error message "Failed to process row #1 - New email address already exists.

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    Rijul Raj KhuranaCorrect answer
    Inspiring
    Apr 17, 2016 5:41 AM UTC

    Hi Taressa,

    As an account admin, you can access the user's account who is no longer with company and below is the documentation for reference:

    Gain access to user accounts | Adobe eSign services

    Regards,

    -Rijul

    Translate