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taressaf74
Participant
April 15, 2016
Answered

Delete Library Template creator no longer with the company

  • April 15, 2016
  • 2 replies
  • 755 views

Need to update/delete documents from Library templates for creator's who are no longer with the company

    This topic has been closed for replies.
    Correct answer Rijul Raj Khurana

    Hi Taressa,

    As an account admin, you can access the user's account who is no longer with company and below is the documentation for reference:

    Gain access to user accounts | Adobe eSign services

    Regards,

    -Rijul

    2 replies

    taressaf74
    Participant
    April 18, 2016

    Thanks for the response but i continue to get an error message "Failed to process row #1 - New email address already exists.

    Rijul Raj KhuranaCorrect answer
    Inspiring
    April 17, 2016

    Hi Taressa,

    As an account admin, you can access the user's account who is no longer with company and below is the documentation for reference:

    Gain access to user accounts | Adobe eSign services

    Regards,

    -Rijul