Deleted Signed Document disappears instead of moving to canceled/declined.

I had a signed document and needed to cancel it.. the only option available was to delete which under the "?" for it stated clearly that:

"When you delete an agreement, it will be moved into the Canceled/Decline section"

and it was NOT!  It completely disappeared from the Signed area.

How do I get this fixed?... also why was no notice emailed about the document cancelation and why do external links to the signed document still permit viewing of the document (with just a status of DELETED)????