Skip to main content
Participant
January 14, 2020
Question

Deleted template still being listed.

  • January 14, 2020
  • 2 replies
  • 388 views

I needed to upload a new version of a document so I deleted the old sign template and created a new sign template. The old temp still shows up when I go to send a document yet does not show under any of the management tools.  I have attached what it is I am seeing. The template with the red arrow in the first image is the old template that I had deleted and the templete below is the new one.  The second and third images show that the new tempate is listed but the old is not.  I just want the old template to not be listed anymore.  This has happened with several templates now. 

Any help would be apprecited.

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Legend
January 22, 2020

Duplicate thread:

Please refer to the following thread link for further discussion on this issue: https://community.adobe.com/t5/adobe-sign/deleted-template-still-being-listed-when-sending-documents/td-p/10872935

 

 

Regards,

Meenakshi

Bernd Alheit
Community Expert
Community Expert
January 15, 2020

Try the forum for Adobe Sign.