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Participant
Sep 19, 2025 8:01 PM UTC
Answered

Deleting preset templates created by Adobe.

Has anyone had any luck with deleting the preset templates provided by Adobe? 

 

This is causing confusion with users having access to these templates and would like these hidden/removed.  A support ticket did not resolve the issue.

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Sep 19, 2025 9:16 PM UTC

Hi ashley_1504,

 

Thank you for reaching out.

 

Please use the steps suggested in the following help document: https://adobe.ly/4nkvNKI. 

Please make sure that you have admin access to the account. If not, please contact the account admin for Acrobat Sign in your organization.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Sep 19, 2025 9:16 PM UTC

Hi ashley_1504,

 

Thank you for reaching out.

 

Please use the steps suggested in the following help document: https://adobe.ly/4nkvNKI. 

Please make sure that you have admin access to the account. If not, please contact the account admin for Acrobat Sign in your organization.

 

Thanks,

Meenakshi

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