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Participant
January 16, 2019
Answered

Deleting Sign Request before Sending

  • January 16, 2019
  • 1 reply
  • 641 views

Hello,

I have several sign requests that were created, and had either subsequently found errors within the document or inadvertently added an incorrect email address.

As it stands now, there is no way to delete the sign request without first sending it and then cancelling it. There is also no way to add, remove, or change recipient emails once the document has been sent for sign request.

Is there a way to incorporate these options?

Thanks

Jon

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Correct answer Meenakshi_Negi

Hi Jon,

It seems you are referring that you are on the preview page to add form fields and need to cancel the document or to go back to Send page.

Sorry, as there is no option to cancel the document when you are on the preview page or to go back to Send page.

This is an as designed behavior.

Hope that answers your query.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 16, 2019

Hi Jon,

It seems you are referring that you are on the preview page to add form fields and need to cancel the document or to go back to Send page.

Sorry, as there is no option to cancel the document when you are on the preview page or to go back to Send page.

This is an as designed behavior.

Hope that answers your query.

Regards,

Meenakshi