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Thom Parker
Community Expert
Thom ParkerCommunity Expert
Community Expert
May 1, 2020
Question

Developer Edition of Adobe Sign

  • May 1, 2020
  • 1 reply
  • 1374 views

I just attempted to sign up for the "Free Developer Edition of Adobe Sign" from this page:

https://acrobat.adobe.com/us/en/sign/developer-form.html

 

Instead of signing me up for the Developer Edition, it appears to have signed me up for the 7-day Document Cloud Trial. 

Has anyone else had this experience? And if so where you able to get it resolved?  I would appreciate any advice anyone has on how to get a Developer Edition, short of purchasing an Enterprise License.

 

This topic has been closed for replies.

1 reply

Thom Parker
Community Expert
Thom ParkerCommunity ExpertAuthor
Community Expert
May 1, 2020

Problem Resolved.  It turns out that I thought I was using a clean email, but in fact the one I used was associated with my existing ACP account. For some strange reason, it was not possible to add the Developer edition to this account. To get the Adobe Sign Developer Edition account I had to use a email that had never been used with my ACP account.

 

I don't know exactly what "associated with my account" means. Whether I had somehow used that address as an alternate email in my account settings (which I counldn't find) or something else. I did use that email as a test when sending docuemnts out for signing. But it's hard to believe this would have disqualified the email address from being used.

Also it would have been nice to get a message informing me that a developer edition could not be added to the email. Would have saved me a great deal of time.

 

I hope this information helps someone else in the future. 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Thom Parker
Community Expert
Thom ParkerCommunity ExpertAuthor
Community Expert
May 9, 2020

Now that I have the Free Developer license and was able to do some testing I've found what I think a lot of other people who post here have found. That the API does not accept the calls from the Free Developer account.  I suspect the issue is the client ID that comes with the account. That the ID has to be registered somewhere first, that simply having the account is not enough. But since I've received literally no help either here or  from Adobe, I don't really know. It's like I'm speaking into the void 😉  

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
jnbutler1815
jnbutler1815
Participant
May 18, 2020

I had the same experience. The people in support chat told me you have to get Small Business or Enterprise version of Adobe Sign to be able to access the APIs.

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