Difficulty in Starting Adobe Sign API Trial or Setting up a Developer Account

Question

Hello everyone,

I am currently facing an issue with activating a trial for the Adobe Sign API on my existing Adobe account. The error message I receive is: "An Adobe Acrobat Sign trial account could not be created. We were unable to create a trial account for this email address. Please sign up with a new email address that has not been previously used."

However, I don't understand why I am unable to initiate a trial on my current account, nor am I clear on which subscription plan I need to subscribe to in order to set up a developer account.

Has anyone else experienced this issue? Any guidance on how to proceed would be greatly appreciated.

Thank you in advance!

Best regards,

Magnus

mariahweyne · Answer

You can only use the trial once per email account.  Apparently you had used the email before. Just create an email for another trial and you'll be able to use the trial.

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