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Participant
February 24, 2021
Question

Digital Certificate Signature Password Change

  • February 24, 2021
  • 1 reply
  • 371 views

In my department at work I have been tasked with creating digital signatures for multiple users.  Is there a way for them to change the password on the signature after I've installed it on their systems?  I set it to be a generic password and then they are required to change it to a personal unique one.  I just wonder if it's possible to change the password once they have set it up on their computer.

 

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    1 reply

    Meenakshi_Negi
    Legend
    February 26, 2021

    Hey!

     

    Thank you for reaching out and sorry for the trouble.

     

    As you are creating digital signatures, could you please confirm how exactly you are creating them?

    If you are creating a digital signature in Acrobat/ Reader application, then it is not possible to change/reset the password.

     

    Let us know if you have any questions.

     

    Thanks,

    Meenakshi