Disable Adobe Sign document audit file saving to BOX

Question

I am able to send documents from BOX. But when I send them, it also saves an audit file to the BOX folder. I have disabled the "Save Audit File" in the global settings for Adobe Sign, which has stopped the audit file from saving with the file in Adobe Sign, but the audit file is still saved to the BOX folder for documents sent from BOX folders. How to I disable the audit file from saving to the BOX folder when I send from BOX?

Fred5FE7 · Answer

I opened a case with Adobe Sign and got a response: "Unfortunately, we do not have any option to disable the audit report attachment for Box.com integration."

Pro: Adobe Sign still adds a copy of the file sent for signature to BOX. So when it gets signed, it is already in BOX, ready to get moved to the folder you want to save it.

Con: We really don't want the audit file. So anytime we send a doc for signature from BOX, we have to delete the audit file.

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