Disable signer receiving a copy of signed document

Forum|Forum|1 year ago
April 14, 2025
1 reply
347 views

Hello. I need to ensure that the signatory of a document does not receive the final signed copy via email. Could someone from your team please contact me to assist with this request?

As per the solution: Account tab->Account settings->Global settings and uncheck "Attach signed pdf copy" and save. I confirm I DO NOT have this option under my account.

Thank you for your time.

Correct answer Meenakshi_Negi

Hi daianag.,

Thank you for reaching out.

We checked that you have an Acrobat Sign individual-level service plan. The feature to turn off the option is not available with your current plan.

For more information, refer to the following help document: https://adobe.ly/4jpUXFa.

Thanks,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi daianag.,

Thank you for reaching out.

We checked that you have an Acrobat Sign individual-level service plan. The feature to turn off the option is not available with your current plan.

For more information, refer to the following help document: https://adobe.ly/4jpUXFa.

Thanks,

Meenakshi

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