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L
lv shutter
Known Participant
July 24, 2025
Question

Disabling Agreement Reminders

  • July 24, 2025
  • 1 reply
  • 264 views

I’ve confirmed with Adobe Support that there is currently no way to permanently disable automatic reminders for E-Sign agreements. This is incredibly frustrating. I do not want reminders sent automatically, and I shouldn't have to go into every single agreement to turn them off manually. Please add a feature that allows users to disable reminders globally. It would be a much-needed improvement for those of us managing multiple agreements.

 

If this is available and support was incorrect, please do advise.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 24, 2025

Hi @lv shutter,

 

Hope you are doing well. Sorry for the experience with using Acrobat Sign.

 

Have you checked the help article: https://adobe.ly/4kSjrqT

 

This article has an illustrative description on how to disable agreement reminders using the Global Settings.

 

Let us know if this is what you were looking for.


Regards,
Souvik.

L
lv shutterAuthor
Known Participant
August 1, 2025

From the article:

 

Enable/disable agreement reminders

All service levels have access to:

  • Create cyclic reminders
    • During the sending process
    • From the Manage page
  • Create cyclic and ad hoc reminders from the Manage page

 

Individual and team service levels have no ability to automate or suppress the reminder feature.

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