Document Builder:INVALID_JOB_ID

Question

Hi All,
 
We are using Adobe Sign for salesforce and generate our documents in salesforce however we are unable to create any documents from a salesforce record page any more as we get the Document Builder:INVALID_JOB_ID. Any thoughts on what to look for?

Thanks
Abu

Ben356090789mmh · Accepted Answer

Confirming this has been resolved overnight for my Org and I was notified by Support that the Engineers updated a backend fix for this. Seems like total downtime for this issue was somewhere around 5am EST until just about the same time the following day for future reference and people looking here if/when it happens again.

Ben356090789mmh · Answer

Any chance you remember the resolution for this? Woke up this morning to all of our orgs' templates and agreement attepts having this.

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