Skip to main content
t_George
Participant
February 12, 2019
Answered

Document Cloud not showing Adobe Sign Manage...Bug

  • February 12, 2019
  • 1 reply
  • 641 views

Is anyone else having this issue with Adobe Signs Manager... Wehn i click the radio button to view the Adobe Sign Manager view it dosent always load the list of contracts that are out for review.... sometimes it works, othertimes it dosent and its extreemly frustrating.

Is this a browser issue or a know bug. I use the latest Firefox version.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi T.George,

Sorry for the delay in response.

If you are still experiencing an issue, please try once to clear the cache and cookies of the browser.

Try to open the Document Cloud on the Chrome Browser or incognito window in Chrome.

Check if you still experience the issue.

We have tried to replicate the behavior on our end. it opened the Adobe Sign Manage tab without any issue.

Could you please let us know the FireFox version currently installed on your machine?

Let us know if you need any help.

Regards,

Meenakshi

1 reply

t_George
t_GeorgeAuthor
Participant
February 12, 2019

After a full restart of Firefox , now its not even showing the slider button to mange. I cant be the only one experiencing this???

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
February 19, 2019

Hi T.George,

Sorry for the delay in response.

If you are still experiencing an issue, please try once to clear the cache and cookies of the browser.

Try to open the Document Cloud on the Chrome Browser or incognito window in Chrome.

Check if you still experience the issue.

We have tried to replicate the behavior on our end. it opened the Adobe Sign Manage tab without any issue.

Could you please let us know the FireFox version currently installed on your machine?

Let us know if you need any help.

Regards,

Meenakshi