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June 18, 2015
Answered

Documents get returned with fields switched.

  • June 18, 2015
  • 1 reply
  • 507 views

When we send a document out to be signed, it gets returned to us all the fields switched. i.e. First Name will be Previous Work name, Last name will be last employer first name. Phone numbers will be incorrect.  Nothing will be correct.

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Correct answer Rijul Raj Khurana

Hello Seanh31959027,

I would recommend to directly contact Support and the provide the document details for the transaction in issue:

Support | eSign services from Adobe

-Rijul

1 reply

Rijul Raj KhuranaCorrect answer
Inspiring
June 20, 2015

Hello Seanh31959027,

I would recommend to directly contact Support and the provide the document details for the transaction in issue:

Support | eSign services from Adobe

-Rijul