Documents not showing in "Waiting for me"

I see a couple other users have posted this same problem to this community, but I don't see a solution.

Here are the problems I am seeing:

• I have documents that I need to sign that are NOT showing up in my "waiting for you" folder. 
• I am getting the email notifications
• Since I was the person to route these document, they are in my "In Progress" folder with me showing as the final signature that is keeping it "in progress"
• When I look at the Activity, it shows that I viewed the email notification repeatedly, however I never opened or looked at the notification email (they are set to automatically filter to a folder I rarely look at), so I don't understand why the activity would say I viewed it. 
• When I click on the document from "In Progress" since I can see that I am the last one who needs to sign, it will not let me sign.  In order to sign, I have to click on "sign" from the email I received. 

This is all very weird and very frustrating.

Any ideas on why this is occurring?