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Participant
May 18, 2017 9:05 AM UTC
Answered

Downgrade trial account

Hi Team,

I just registerd for a free trial, and got the enterprise edition. Coul you kindly downgrade it to Individual? Many thanks!

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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 18, 2017 10:06 AM UTC

Hi lennartpi,

Sorry to say that it is not possible to downgrade the trial version to individual edition.

The trial version is only available with the enterprise edition.

However, if you wish you can upgrade your trial account to individual account.

Let us know if you have any queustions.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 18, 2017 10:06 AM UTC

Hi lennartpi,

Sorry to say that it is not possible to downgrade the trial version to individual edition.

The trial version is only available with the enterprise edition.

However, if you wish you can upgrade your trial account to individual account.

Let us know if you have any queustions.

Regards,

Meenakshi

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