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mariof91536725
Participant
June 28, 2019
Answered

Download combined pdf (with audit report) of completed document

  • June 28, 2019
  • 3 replies
  • 7151 views

I was wondering how can I download a combined PDF of a completed document (the exact same file I would get via email after the document is signed and filed).

Thanks

    Correct answer Meenakshi Negi

    Great info! But, apparently this won't work if you don't have access to global settings. I have Acrobat Sign becuase I pay monthly for Adobe Acrobat Pro. It seems that I don't have the enterprise version, which seems to give you access to global settings. Can anybody confirm that I am not able to (or able to) access global settings given that I don't think I have the enterprise version? It is unbelievable that Adobe cannot address this.


    Hi snooperhead,

     

    Thank you for reaching out, and sorry about the trouble.

     

    The settings to attach the audit report to the document are not available with the Acrobat Sign individual plan. 

    However, you can contact the support team to see if they can make any changes at the backend. You may contact support via the steps suggested here: https://adobe.ly/41tFc9P. 

     

    You may share your suggestion with the team here: https://adobe.ly/3JA0qwy. 

     

    Thanks,

    Meenakshi

    3 replies

    S
    snooperhead
    Participating Frequently
    January 17, 2025

    Still not addressed correctly and fixed. As many have said, the emails don't always arrive, especially when you do bulk sign with multiple recipients. Getting an automated email should never be the ONLY way to get the authentic document. ADOBE WHY ARE YOU NOT FIXING THIS VERY SIMPLE ISSUE?

      E
      Erik26005477metf
      Participating Frequently
      June 13, 2025

      Hi @snooperhead, 

       

      As it would happen it appears that this can be done. Not sure if this is new or just that we didn't know how to do it before.

       

      Once an agreement is completed, you can go into Manage>Completed in adobe sign. Once there select the agreement you need a combined copy of click the agreement and under Actions click Download PDF. This PDF will have the audit report amended to the end of the document.

       

      THERE IS A TIME LIMIT ON THIS! So do it asap once signed as after ~1-2 year it will only allow you to download the audit report. This also assumes you do not have any data retention policies set up that would outright delete the agreements before that ~1 year cut off. 

      E
      Erik26005477metf
      Participating Frequently
      February 23, 2023

      This is not an answer. Particularily since the answer would suggest that someone with an enterprise lisence would not have this issue however this is not the case. Please make it posssible to download combined documents. If Docusign can do it adobe should take notes and make sure abobe sign can also. This is a critical ablity in the life sciences field and the lack of this combined download ablity makes adobe sign useless. 

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        February 27, 2023

        Hi Erik26005477metf,

         

        Thank you for reaching out and sharing your suggestion with us. There is always scope for improvement. 

        We will share your suggestion with the team to see if it can be added as a new feature in a future release. 

         

        Thanks,

        Meenakshi

        J
        jhgfuoipdfg8oi35njker8
        Inspiring
        September 19, 2023

        Post removed

          Meenakshi Negi
          Community Manager
          Meenakshi NegiCommunity Manager
          Community Manager
          July 5, 2019

          Hi Mariof,

          Sorry for the delay in response.

          I have checked that you are using the Adobe Sign individual service.

          Currently, there is no option to download the PDF with the audit report from the application.

          However, you will receive the audit report with the PDF via email once the document is signed and filed.

          Hope the information helps.

          Let us know if you have any questions.

          Regards,

          Meenakshi

            R
            Robert36917139npes
            Participant
            June 12, 2025

            This is far from satisfactory. Adobe needs to fix this and provide an integrated document for download.

              E
              Erik26005477metf
              Participating Frequently
              June 13, 2025

              Hi @Robert36917139npes, 

               

              As it would happen it appears that this can be done. Not sure if this is new or just that we didn't know how to do it before.

               

              Once an agreement is completed, you can go into Manage>Completed in adobe sign. Once there select the agreement you need a combined copy of click the agreement and under Actions click Download PDF. This PDF will have the audit report amended to the end of the document.

               

              THERE IS A TIME LIMIT ON THIS! So do it asap once signed as after ~1-2 year it will only allow you to download the audit report. This also assumes you do not have any data retention policies set up that would outright delete the agreements before that ~1 year cut off. 

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