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Participant
June 11, 2025
Answered

Download signed files

  • June 11, 2025
  • 1 reply
  • 446 views

Hello, I'm new to the platform. When I send several files for signature, when it's time to download them, can I download them all at once individually (leaving them separate)? From what I've noticed, I can only download them as a single PDF file, or can I download them individually one by one. I wanted to download them all, leaving the files separate and all at once, is that possible?

Correct answer Meenakshi Negi

Hi clara_4360,

 

You or the account admin will need to contact the Acrobat Sign Enterprise support team to download the documents in bulk. They will share the steps for doing so and provide the tool. Please use the steps suggested in the following help document: https://adobe.ly/3Trbfm5

 

Thanks,

Meenakshi

 

1 reply

S_S
Community Manager
Community Manager
June 11, 2025

Hi @clara_4360,

 

Hope you are doing well. Thanks for writing in!

 

Since you have an Enterprise license (per the email address through which you are registered on the community), this is doable by your IT admin.

 

You can check on this with your organization's admin and ask them to use the Bulk Download Tool.

Steps can be found here: https://adobe.ly/4dVeYBW.

 

Hope this helps.


Regards,
Souvik.

Participant
June 11, 2025

Hello, thanks for your feedback!

One question: to use this feature, do I need to have the Adobe application installed, or can I use it online, through the platform's website?

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
June 12, 2025

Hi clara_4360,

 

You or the account admin will need to contact the Acrobat Sign Enterprise support team to download the documents in bulk. They will share the steps for doing so and provide the tool. Please use the steps suggested in the following help document: https://adobe.ly/3Trbfm5

 

Thanks,

Meenakshi