Dual Signatures Using API

Question

We have an application which pushes a document to be signed to Adobe for eSignature via the API. Sometimes, this file requires several signers - which we include when pushing the document.

But Adobe just assumes that any one of those people can execute the document. When one person signs, Adobe says: "you signed on behalf of this entire group"

We want to make it so that the document is not considered complete until all signatories have signed. Can this be done?

SimonESATS · Answer

you are need to split the member into their own participant groups, as it sounds like you are adding the users in the same group.

Below is what you are doing (based on the behaviour you describe):

 "participantSetsInfo": [
    {
      "memberInfos": [
        {
          "email": "myeail@example.com"
        },
 {
          "email": "myeail2@example.com"
        },
 {
          "email": "myeail3@example.com"
        }
      ],
      "order": 1,
      "role": ""
    }
  ]

What you should be doing is:

 "participantSetsInfo": [
    {
      "memberInfos": [
        {
          "email": "myeail@example.com"
        }
      "order": 1,
      "role": "SIGNER"
    },
{
      "memberInfos": [
        {
          "email": "myeail2@example.com"
        }
      "order": 2,
      "role": "SIGNER"
    },
{
      "memberInfos": [
        {
          "email": "myeail3@example.com"
        }
      "order": 3,
      "role": "SIGNER"
    }
  ]

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