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Duplicate IP addresses

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Duplicate IP addresses listed in audit trail from different signers that were apparently remote from one another...How can that be?

Security digital signatures and esignatures

justlearnskillsCorrect answer

Community Expert

@Cerancevic0425 If two signers are remote but both are logged into the same corporate VPN (Virtual Private Network), or uses a centralized proxy server or a large gateway, they will appear to Adobe Sign as having the same IP address.

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justlearnskills

Correct answer

Community Expert

@Cerancevic0425 If two signers are remote but both are logged into the same corporate VPN (Virtual Private Network), or uses a centralized proxy server or a large gateway, they will appear to Adobe Sign as having the same IP address.

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Meenakshi_Negi

Legend

Hi Cerancevic0425,

Thank you for reaching out.

Please share a screenshot of where the IP address appears the same. Are both recipients in different locations?

In some cases, it is possible to have the same IP address assigned to different recipients if you can share more information on where and how the recipients are.

Thanks,

Meenakshi

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Cerancevic0425Author

Participant

I have attached the file of the will. Note this document was filed with the court in St. Catharines m, Ontario and now is a public document available to anyone inquiring. The audit trail will show the same ip addresse for the person generating the file, first sent to the personal assistant to the lawyer and then to the lawyer the two witnesses were remote to each other according to their affidavits. Someone has advised a corp. VPN might show same ip addresses involved.... Thank for any confirmation about duplicate IPsss because on the surface it appears the same and only one person executed the signatures from the same computer.

Regards, & Happy Thanksgiving to all.

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Will_.pdf

Meenakshi_Negi

Legend

Hi Cerancevic0425,

Thank you for sharing the information.

We will check with the team and update you with more information.

If required, we will arrange a callback for you.

Thanks,

Meenakshi

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