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raju_8316
Participant
July 26, 2025
Answered

Dynamic sections in Word Template for Adobe Sign Agreement

  • July 26, 2025
  • 1 reply
  • 187 views

How can I dynamically display or not display a section in my word document template. My current markup in the template is...

 

{{!IF(account:billingCity = "Calgary", account:billingCity, "")}}

but that doesnt seem to work. I am using Adobe Sign Templates for Salesforce.

 

Correct answer Meenakshi Negi

Hi raju_8316,

 

Thank you for reaching out.

 

We have checked your account using the email address you used to sign in to the community page. It shows that you have a free account.

 

If you have an Acrobat Sign Enterprise account with an alternate email address and the experts can best answer the integration-related related questions. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/40MpYfD.

 

If you have a developer account, you may contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://adobe.ly/41fvyr2. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

For information on Acrobat Sign Integration, please take a look at the following help document: https://adobe.ly/4fcykDg.

 

Thanks,

Meenakshi

1 reply

A
alison23taylor
Participant
July 31, 2025
quote

How can I dynamically display or not display a section in my word document template. My current markup in the template is...

 

{{!IF(account:billingCity = "Calgary", account:billingCity, "")}}

but that doesnt seem to work. I am using Adobe Sign Templates for Salesforce.

 


By MyKFCExperience Survey @raju_8316

 

While your current {{!IF(account:billingCity = "Calgary", account:billingCity, "")}} syntax works for merging a single field conditionally, it won't hide an entire section in Adobe Sign templates for Salesforce. For that, you'll need to leverage Adobe Sign's Document Builder and its specialized conditional content tags within your Word document. The correct approach involves using tags like {% conditional-section expr(account:billingCity = "Calgary") %} around the content you want to dynamically show or hide, followed by {% end-section %}. This allows for robust, section-level conditional logic directly in your template.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 31, 2025

Hi raju_8316,

 

Thank you for reaching out.

 

We have checked your account using the email address you used to sign in to the community page. It shows that you have a free account.

 

If you have an Acrobat Sign Enterprise account with an alternate email address and the experts can best answer the integration-related related questions. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/40MpYfD.

 

If you have a developer account, you may contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://adobe.ly/41fvyr2. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

For information on Acrobat Sign Integration, please take a look at the following help document: https://adobe.ly/4fcykDg.

 

Thanks,

Meenakshi

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