E-sign and LiveCycle - How?

Question

I am having the hardest time figuring out how to get a LiveCycle form into E-sign/EchoSign.   If I try to upload a LiveCycle-created form into E-sign, the document is never uploaded; E-sign acts like it uploads the document, but it just renders a one-page document with an error that the document cannot be viewed.  In my hours of research on the topic, I have found the statement that "LiveCycle and EchoSign integrated seamlessly."  What gives?  Can a LiveCycle form be placed into E-sign?

NakulB · Accepted Answer

Hello,Unfortunately, EchoSign does not support LiveCycle file format. EchoSign only supports the following file formats:• PDF• Microsoft Word (.doc and .docx)• Microsoft Excel (.xls and .xlsx)• Microsoft PowerPoint (.ppt and .pptx)• WordPerfect (.wp)• Text (.txt)• Rich Text (.rtf)• Graphics (.jpg, .jpeg, .gif, .tif, .tiff, .bmp and .png)• Web (.htm or .html)Please visit the links mentioned below for more information:-http://echosign.force.com/knowledgebase/articles/Support_Article/What-kinds-of-documents-are-supportedhttps://www.echosign.adobe.com/content/dam/echosign/docs/pdfs/EchoSign-User-Guide.pdfRegards,Nakul

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