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Eco-Tec
Participant
Oct 21, 2025 1:24 AM UTC
Question

E-sign stuck at 72% after todays server shut down

I cannot send any documents out for signatures as its stuck at 72% i have uninstalled reinstalled updated signed out restarted mac my OS is upto date im loosing my mind we need to get these contracts out. any help.

2 replies

justlearn
Community Expert
justlearnCommunity Expert
Community Expert
Oct 21, 2025 5:44 AM UTC

@Eco-Tec according to Adobe Status, Document Cloud seems to be back online, https://status.adobe.com — unfortunately, the world doesn't evolve one idenity, there are likely thousands more like you who are affected, from Amazon, Figma, AT&T, Verizon, Reddit and Snapchat. Heck, even some airports are offline as well. 

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Meenakshi_Negi
Meenakshi_Negi
Legend
Oct 23, 2025 7:02 PM UTC

Hi Eco-Tec,

 

Sorry about the trouble caused due to the service disruption.

 

The services are up and running. We assume that the issue must have been resolved on your end, and everything is working fine now.

Let us know if you are still experiencing any issues.

 

Thanks,

Meenakshi

 

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