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Participant
October 21, 2025
Question

E-sign stuck at 72% after todays server shut down

  • October 21, 2025
  • 1 reply
  • 106 views

I cannot send any documents out for signatures as its stuck at 72% i have uninstalled reinstalled updated signed out restarted mac my OS is upto date im loosing my mind we need to get these contracts out. any help.

1 reply

creative explorer
Community Expert
Community Expert
October 21, 2025

@Eco-Tec according to Adobe Status, Document Cloud seems to be back online, https://status.adobe.com — unfortunately, the world doesn't evolve one idenity, there are likely thousands more like you who are affected, from Amazon, Figma, AT&T, Verizon, Reddit and Snapchat. Heck, even some airports are offline as well. 

m
Meenakshi Negi
Community Manager
Community Manager
October 23, 2025

Hi Eco-Tec,

 

Sorry about the trouble caused due to the service disruption.

 

The services are up and running. We assume that the issue must have been resolved on your end, and everything is working fine now.

Let us know if you are still experiencing any issues.

 

Thanks,

Meenakshi