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Delightful_smarts7805
Participant
October 20, 2025
Question

e-signature not working

  • October 20, 2025
  • 1 reply
  • 112 views

Is anyone else having trouble with e-signatgures - everytime I put the email address in and attempt to click specify where to sign, it does not go to the next page.  I have uninstalled and reinstalled, logged in to creative cloud to access adobe that way - cleared cookies - nothing is working.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 20, 2025

    Hi Delightful_smarts7805,

     

    Thank you for reaching out, and sorry about the trouble caused.

     

    There is an outage due to which you might experiencing this behavior.  Our apps and services are experiencing issues due to a service disruption. We hope to have service back to normal shortly. We will update you once the issue is resolved.

    We appreciate your patience.

     

    Thanks,

    Meenakshi

    D
    Delightful_smarts7805Author
    Participant
    October 21, 2025

    Has the outage been fixed?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 23, 2025

    Hi Delightful_smarts7805,

     

    I'm sorry about the delay in getting back to you.

     

    The services are up and running. We assume the issue must be resolved on your end, and everything is working fine now.

    Let us know if you are still experiencing any issues.

     

    Thanks,

    Meenakshi

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