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Participant
June 24, 2025
Question

E-signature shows Company when I don't want it to.

  • June 24, 2025
  • 1 reply
  • 166 views

Hi,

 

I have an Adobe Pro license under my companys business account. When I send a PDF out to E-sign both me and the person I'm sending to recieve an email showing my name and Company name. This is an issue because my company has many other small companys that shouldn't have the parent company showing on their signed documents. Is there a way to remove the Business account name in our e-signatures?

1 reply

Meenakshi Negi
Community Manager
Community Manager
June 25, 2025

Hi ethan_7282,

 

Thank you for reaching out.

 

The document generally shows the name on the account when sending the document for signature. Could you please share the screenshot of where the name appears for the confirmation? Also, please confirm if you are using the same email address for the account that is used to sign in on the community page. 

 

Thanks,

Meenakshi

Participant
June 25, 2025

An email get sent back like this to me and the recepient 

 

I'm looking for a way to have that "Site2020" not show in the email.

Meenakshi Negi
Community Manager
Community Manager
June 26, 2025

Hi ethan_7282,

 

Thank you for sharing the screenshot. Please confirm the email address for the account that you use to send document in a private message. You may send a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi