Skip to main content
G
guillaume_4251
Participant
January 28, 2025
Question

E-signing services are temporarily unavailable. Please try again later.

  • January 28, 2025
  • 1 reply
  • 717 views

Hi, I am trying to get access to the 'request an e-signature' tool but it doesn't appear...... I have Adobe Pro.... Please help

    1 reply

    G
    guillaume_4251Author
    Participant
    January 28, 2025

    Request e-signatures button is not there

      G
      guillaume_4251Author
      Participant
      January 28, 2025

      And error message pops up when I try to use it online... Can someone please help ?? This is so annoying ? Why does such a simple feature not work and is making me waste so much time ???

        AnandSri
        Community Manager
        AnandSriCommunity Manager
        Community Manager
        March 3, 2025

        Hello,

         

        I hope you're doing well, and we apologize for the delayed response and the trouble.

         

        Are you still experiencing this issue? Try switching to a different browser and network connection (if possible) and check if the problem persists. Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3QHVbLC.

         

        Let us know how it goes.

        Thanks,

        Anand Sri.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices