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Participant
January 28, 2025
Question

E-signing services are temporarily unavailable. Please try again later.

  • January 28, 2025
  • 1 reply
  • 717 views

Hi, I am trying to get access to the 'request an e-signature' tool but it doesn't appear...... I have Adobe Pro.... Please help

1 reply

Participant
January 28, 2025

Request e-signatures button is not there

Participant
January 28, 2025

And error message pops up when I try to use it online... Can someone please help ?? This is so annoying ? Why does such a simple feature not work and is making me waste so much time ???

AnandSri
Community Manager
Community Manager
March 3, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Are you still experiencing this issue? Try switching to a different browser and network connection (if possible) and check if the problem persists. Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3QHVbLC.

 

Let us know how it goes.

Thanks,

Anand Sri.