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S
Sim0nS
Participant
August 3, 2015
Question

Echo Sign Checkbox issue

  • August 3, 2015
  • 1 reply
  • 1076 views

Hi,

When I send out for signatures and get the PDF back, I save it. Then it could be X amount of days before I need to send that same document out for signature again. When I upload that same PDF document again to EchoSign the checkboxes that were checked are no longer checked. EchoSign is dropping off the checkboxes. I have to compare the PDF to the EchoSign doc and re-check the correct checkboxes. Has anyone else had this issue or know how to resolve this?

This topic has been closed for replies.

1 reply

N
Adobe Employee
NakulB
Adobe Employee
August 12, 2015

Hello,

I request you to provide the requested details via private message, so that we can investigate the issue further.

Regards,

Nakul

brantonhoblit
brantonhoblit
Participant
May 10, 2016

Was a resolution found to this issue? I am having the same problems. I create a PDF with checkboxes. When I upload it into Echosign, all checkboxes are checked (as opposed to only the ones I selected). After signature, they all appear unchecked.

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