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joycew13452974
joycew13452974
Participant
Mar 31, 2017 5:45 PM UTC
Question

Echosign agreement with Cyrillic characters

Hi -

I have an agreement that I am running through EchoSign, The doc is in English with a side-by-side translation in Russian. Saving the doc as a PDF. It processes fine on my end, however it won't open on the other end.

Is there a better file format?

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    1 reply

    Tariq Dar
    Legend
    Apr 5, 2017 2:00 PM UTC

    Hi joycew13452974,

    Sorry for the delay in response. 

    How did you send the file to the other party? If you have done that via Adobe Sign (formerly known as Echo Sign) there shouldn't be any problem.

    Please let us know.

    -Tariq Dar

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