echosign compatibility with Protection settings of acrobat pro

Question

Acrobat pro has the possibility to protect files and prevent users with access to the document to print or copie text of a document (different than a password to open a pdf file), if i want to use echosign to get aproval of the doccument it no longer possible to maintain the copy/print restriction for all non-signers users? i've been trying in different ways and when i upload a protected pdf on echosign at the end the file loses is initial proctection policies (Copy or print) and obviously if i try to protecte it once is signed its not possible

Rijul Raj Khurana · Accepted Answer

Hi Mike,The protection settings such as Certificates and password provided in Acrobat Pro such as disabled content copying and printing will only applies when the PDF is opened in Adobe Reader or Acrobat. When the document is uploaded in EchoSign, the protection settings such as content copying and printing is not applicable. Though once the document is signed in EchoSign, a certification is provided with Adobe CDS certificate which when opened via Adobe Acrobat or Adobe Reader shows a visible indicator guaranteeing that the document hasn't been tampered with.Though EchoSign doesn’t have this feature currently, but we can forward your request to our developers team to integrate the requested feature in the future releases.

Jat ATS · Answer

As part of the Echosign process Echosign applies it's own set of permissions, overriding any permissions already set. The Echosign permission set indeed allow for copying pasting content.

This is also the reason why you can't change permission on the signed document.

If you contact support they can set a known password for the pdf permissions, so you can remove the permissions from the pdf and apply your own.

Though that could possibly break the certificate on the pdf, so you may want to disable certifying that pdf in your account settings to.

the drawback, that the resulting signed pdf maybe altered without any party knowing as the certificate is not there.

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