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lindsiec75135781
Participant
Sep 23, 2016 9:06 PM UTC
Answered

Editing Templates Past 45 Days

Hello! I need to know how to manage (edit/delete/rename) templates that were created more than 45 days ago. I have a new version of a template that I want to upload, but I need to delete the existing out of date template. Any and all help would be much appreciated. Thank you!

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Sep 26, 2016 6:25 PM UTC

Hi lindsiec75135781

We will have to enable server side search for your Adobe Sign account, with which you will get a Search bar at the top of the Manage page, using which you will be able to Search the documents older than 45 days.

Please check my private message.

Regards,

Aadesh

3 replies

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Sep 26, 2016 6:25 PM UTC

Hi lindsiec75135781

We will have to enable server side search for your Adobe Sign account, with which you will get a Search bar at the top of the Manage page, using which you will be able to Search the documents older than 45 days.

Please check my private message.

Regards,

Aadesh

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AadeshSingh
Participating Frequently
Sep 23, 2016 10:37 PM UTC

Hi lindsiec75135781​,

Are you receiving banner at the top of the Manage page, "Documents older than 45 days won't be visible on the Manage page due to Account Size"?

Regards,
Aadesh

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lindsiec75135781
Participant
Sep 26, 2016 10:42 AM UTC

It says "Due to the size of your account, only agreements from the last 45 days were loaded."

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