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Adobe Employee
Nicolas30518033uxq4
Adobe Employee
August 26, 2025
Answered

Elite or enterprise support for Adobe

Hi all, 

 

I'm looking at positioning an advanced support plan for an Adobe Sign customer. 

I can only find the enterprise support plan in the wizard. 

I know an Elite support plan also exists. 

 

Is the Elite support plan possible for Adobe Sign? If yes, how to quote it? 

 

Thanks

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
August 26, 2025

Hi Nicolas30518033uxq4,

 

Thank you for reaching out.

 

For Acrobat Sign, the support is available depending on the plan used by the user. For more information, please refer to the following help document: https://adobe.ly/4oUgRUs.

There is no separate support plan for Acrobat Sign. However, you may check directly with someone from the Acrobat Sign team.

 

Thanks,

Meenakshi

View reply

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
August 26, 2025

Hi Nicolas30518033uxq4,

 

Thank you for reaching out.

 

For Acrobat Sign, the support is available depending on the plan used by the user. For more information, please refer to the following help document: https://adobe.ly/4oUgRUs.

There is no separate support plan for Acrobat Sign. However, you may check directly with someone from the Acrobat Sign team.

 

Thanks,

Meenakshi

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