Question
Email notifications being "bounced and could not be delivered"
Starting yesterday, all four invididuals with licenses under our company account have not been receiving email notifications that documents have been sent for signature or signed by those outside our company.
When checking document progress, it shows a document has been signed by someone outside our company, but the activity section shows "Email sent to [name] [email] bounced and could not be delivered." This is happening to everyone under our account. It should be noted we are not all under the same email domain address.
Any ideas why this is happening? Thank you.
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