Error Accessing Sign App

Question

Posting on behalf of user. Unfortunately our administrator is away, so I'm trying to see if I can help.

Administrator has added use account to Sign. However when user goes to the portal, he gets an error: "To start using Adobe Acrobat Sign, please reach out to your administrator to create a Support ticket to link and <companyname>"

Is this an indication of a problem that we might be able to address without the administrator's assistance?

Meenakshi_Negi · Answer

Hi Adam27632719pfud,

Thank you for reaching out.

Please share the email address registered for the user's account in the private message. You may initiate a private message using the envelope icon at the top right corner of this community page. This will help us to check the account status.

Thanks,

Meenakshi

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