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tonyf98939728
Participant
July 15, 2015
Answered

Error Code: 150715104905465.ord-prod-app1

  • July 15, 2015
  • 2 replies
  • 554 views

The fact, as an enterprise user, I cannot find support and the system continues to log me out when I click on help, is annoying, but my major problem is this:

When attempting to sign documents, I click "Sign" and then the following appears:

Sorry, we were not able to process your request.

Please sign in and try again.

If this error persists, please contact support.

  

Error Code: 150715104905465.ord-prod-app1

I have rebooted the computer, cleared the cache, etc. Does anyone have any help to provide?

This topic has been closed for replies.
Correct answer Rijul Raj Khurana

Hello Tonyf98939728,

Can you now try to log out and log back in and see if the error continues as the issue has been resolved now.

-Rijul

2 replies

R
Rijul Raj KhuranaCorrect answer
Inspiring
July 16, 2015

Hello Tonyf98939728,

Can you now try to log out and log back in and see if the error continues as the issue has been resolved now.

-Rijul

R
rmillerpace
Participating Frequently
July 15, 2015

Yes, i am getting a similar one:

Support told me that they are aware and working on mine.  Contact them/open a ticket with your specific error code so you can receive an update once it's resolved...

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