Error message "Could not send" when trying to Send for signature

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When I bring up my doc and click Send for Signature, then go to Select Files and choose my pdf file, I then click Start. I get the message "Could not Send An error has occurred. Please try again."

I have uninstalled it and reinstalled and still get the same message.

I use Windows 10.

I used this once and it worked,but now it is showing this error.

Bug Error

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R

Rijul Raj Khurana

Inspiring

Hello Zondra,

Just to confirm, did you recently changed your Adobe ID and if yes, can you inbox me your current and old email address so that I can further check? Please don't share it on public forum.

Regards,

-Rijul

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Z

ZondraV67Author

Participant

Good morning Rijul,

I changed my email address from szvannatter@outlook.com to zondravannatter@comfortkeepers.com.

Zondra Vannatter | Scheduling Coordinator CK Franchising, Inc. | Comfort Keepers

Cell: (405)434 - 7667 | Fax (832) 299-6921

Email: zondravannatter@comfortkeepers.com

6404 N Santa Fe Suite B / Oklahoma City, OK 73116

ComfortKeepers.com | Is It Time for In-Home Care?

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R

Rijul Raj Khurana

Inspiring

Hello Zondra,

I have sent you steps of how to make changes to new email address. Please reply back to it directly.

Regards,

-Rijul

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