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Participant
September 25, 2025
Question

Error message on Salesforce for Adobe Document Builder :Invalid Job ID

  • September 25, 2025
  • 1 reply
  • 159 views

Hi Team , 

Noted there is an Error message on Salesforce for Adobe Document Builder :Invalid Job ID. 

Is there an ETA on when the Adobe Builder will be back up and the issue above will be resolved ? 

1 reply

S_S
Community Manager
Community Manager
September 25, 2025

Hi @sonalika_4289,

 

Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

 

We were experiencing server issues with the Salesforce Provider for Acrobat Sign.

 

The issue stands resolved as of 30 minutes ago.

 

You might want to try the workflow again and let us know if it works for you.

 

Also, you can keep a tab on our servers here: https://adobe.ly/3VzRWZ2

 

Let us know how it goes.


Regards,
Souvik.