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neilp36675039
Participant
April 10, 2018
Answered

Error message saying please try again.

  • April 10, 2018
  • 3 replies
  • 2053 views

I have tried using send for signature and am getting an error message saying please try again. This was working fine up until this week

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi Neilp,

    As you get the error message when you try to Send for Signature, does it occurs with some particular document?

    Do you get this error message while sending documents for signature in Adobe Acrobat DC or in Adobe Sign?

    Please share the screenshot of the pages where you receive the error message.

    To add the screenshot here, please use the steps mentioned below:

    - Click on the insert image icon provided in the reply window as shown below:

    - Insert Image window will appear.

    - Click on Insert Image and then browse the location where you have saved the screenshot file.

    - Then select the file and click on Open > Insert Image.

    We will be waiting for your response.

    Let us know if you need any help.

    Regards,

    Meenakshi

    3 replies

    M
    Michael29500909il82
    Participant
    September 21, 2023

    Hi we are trying to send document for e-signing from yesterday and same error appear on screen

     

     

    B
    Betsy33035239jknh
    Participant
    October 19, 2023

    I am getting the same error....how did you fix it??

     

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      November 6, 2023

      Hi Betsy33035239jknh,

       

      Thank you for reaching out, and sorry about the delay in response.

       

      Please let us know if you are still experiencing the issue. We have checked your account, and it shows fine.

      Let us know if you need any help.

       

      Thanks,

      Meenakshi

      C
      Cardev2
      Participant
      October 22, 2021

      Are you using Microsoft Office? I started getting the same error when I recently started using Microsoft Exchange.

       

      Meenakshi_Negi
      Meenakshi_NegiCorrect answer
      Legend
      July 24, 2018

      Hi Neilp,

      As you get the error message when you try to Send for Signature, does it occurs with some particular document?

      Do you get this error message while sending documents for signature in Adobe Acrobat DC or in Adobe Sign?

      Please share the screenshot of the pages where you receive the error message.

      To add the screenshot here, please use the steps mentioned below:

      - Click on the insert image icon provided in the reply window as shown below:

      - Insert Image window will appear.

      - Click on Insert Image and then browse the location where you have saved the screenshot file.

      - Then select the file and click on Open > Insert Image.

      We will be waiting for your response.

      Let us know if you need any help.

      Regards,

      Meenakshi

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