Error Message - Sorry, we were not able to process your request.

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After signing into my Adobe Sign account, when I click on the Dashboard it never loads and a error message comes up - Sorry, we were not able to process your request.

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Meenakshi_NegiCorrect answer

Legend

Hi smithc31222655

The Adobe Sign service was experiencing some service instability which may have impacted your ability to log into the service.

We are pleased to report that Adobe Sign services has recovered fully and is stable.

We are sorry for any inconvenience this has caused, and appreciate your patience while we worked on resolving this.

Trust site has been updated: Trust center: security, compliance, availability | Adobe Sign

Please let us know if you need any further assistance.

Regards,

Meenakshi

R

robinhill031@gmail.com

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I am getting this message today, all I am trying to do is sign a document, not upload one.

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Trangbizzi25

Participant

I get the same message when I use the request signature products. All other Adobe sign tools are fine to me, except for the request signature. Here is the screenshot. I do not know who I should contact to solve this problem.