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alexv85192340
Participant
November 30, 2016
Answered

Error: Reached maximum number of recipients

  • November 30, 2016
  • 5 replies
  • 15235 views

I need a document to be sent for signature to 14 people. When I add 10th, there is a message appears that says "Reached maximum number of recipients: 10". How can I send the document to more than 10 people?

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Peter284978702c1a,

 

Thank you for reaching out.

 

We checked your account and saw you use the Acrobat Sign Enterprise plan.

The default limit set is for 25 signers per transaction. For more information, refer to the following help document: https://helpx.adobe.com/sign/using/transaction-limits.html.

However, I would suggest you may check with the Acrobat Sign Enterprise support team if it can be customized or not. 

You can contact the support team using the steps mentioned here: https://helpx.adobe.com/sign/using/adobesign-support-resources.html. 

 

Thanks,

Meenakshi

5 replies

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Peter284978702c1a
Participant
February 20, 2023

I have an agreement that has to be signed by mnore than 25 signers... 

Any tips how to add more?

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
February 21, 2023

Hi Peter284978702c1a,

 

Thank you for reaching out.

 

We checked your account and saw you use the Acrobat Sign Enterprise plan.

The default limit set is for 25 signers per transaction. For more information, refer to the following help document: https://helpx.adobe.com/sign/using/transaction-limits.html.

However, I would suggest you may check with the Acrobat Sign Enterprise support team if it can be customized or not. 

You can contact the support team using the steps mentioned here: https://helpx.adobe.com/sign/using/adobesign-support-resources.html. 

 

Thanks,

Meenakshi

A
a.user200
Participant
May 13, 2020

I have an approval document that needs to be signed by 15 people. I got a message that there is a maximum of 10? Is there a way to send it to more than 10 signers?

A
AnnieJ
Participant
May 13, 2020

I found this article that might help!https://helpx.adobe.com/in/sign/using/web-forms.html

 

I want 2000 people to sign my waiver, so I'm going to create a form that has a link to sign the waiver.  

 

    I
    ilkab48952985
    Participant
    December 19, 2019

    Hi all,

     

    Is there a way to get more than 25 signatures in 1 document please? I get an error "Reached maximum number of receipients: 25"... 

     

    I noticed that there is a "Mega Sign" which can help if you have multiple signers, however this creates an indivudual document per signer. I need multiple signatures (more than 25) in one document. 

     

    Thank in advance!

     

    Ilka

     

     

     

     

    M
    Community Manager
    MarjanACommunity Manager
    Community Manager
    December 23, 2019

    Hi Ilka, 

     

    Apologies for the delay in response. 

     

    Though our standard settings limit you to a maximum of 25 recipients in a workflow, with your Adobe Sign Enterprise license you can ask for the Support Team to extend the limit for you. For various methods to reach out to the Support Team, please click here. For more information on our transaction limitations, please go to: https://helpx.adobe.com/uk/sign/using/transaction-limits.html

     

    Hope this helps!

     

    Kind regards, 

    S
    saraj36924715
    Participant
    March 21, 2019

    From the Adobe Sign support people:

    Please be advised that with an Individual Adobe Sign subscription you can send documents to only maximum of 10 recipients.

    In order to be able to send document up to 25 recipients you'll have to upgrade the account to Adobe Sign Team level.

    For more than 25 recipients, you can upgrade the Adobe Sign account to Business/Enterprise level.

    Please refer to the following link for pricing page, features and contact details of our sales team(choose your region from the left bottom corner):

    https://acrobat.adobe.com/us/en/sign/pricing/plans.html

    S
    Community Manager
    ScottCarterCommunity Manager
    Community Manager
    March 21, 2019

    Just to add to what has been said, individual transaction limits can be reviewed here: Transaction Limits

    B
    bernieactivist
    Participant
    November 30, 2016

    how can i get more than 10 signers for a single document?

    AadeshSingh
    Community Manager
    AadeshSinghCommunity Manager
    Community Manager
    November 30, 2016

    Hi bernieactivist

    I see that you hold an Adobe Sign Individual account.

    Please be informed with Adobe Sign Individual account you can add max. 10 Signers on a single document.

    However if you upgrade you will get this limit adjusted as per your requirement.

    Contact our sales team on the number mentioned in the below link:

    - Adobe Sign plans for individuals and businesses | Adobe Document Cloud​

    Regards,

    Aadesh

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