Error received when trying to replace a signer

Question

When trying to replace a signer I received the following error message:
Your account admin does not allow delegation to this individual.
Details
User cannot perform delegation to the specified email address. SETTINGS_PROHIBIT
The email I am replacing with is an internal employee of the company and has signed many documents previously.
Any ideas on how to fix this?

Francis5FC3 · Accepted Answer

Fo the record, I just came across the same issue and Adobe Sign Support gave me the solution:

Under Account Settings > Global Settings, set this to this value to allow the delegation. It constrains the sender as well, not juste the signer, which was confusing to me.

Katie21825655eb6i · Answer

It could be related to Limited Document Visibility https://helpx.adobe.com/in/sign/using/limited-document-visibility.html

Can I replace a recipient?
Replacing a recipient works the same as normal with one exception:

The Sender of the agreement may not replace themselves when they are a listed recipient with a non-signing role, and Signers and CCs in my account will see all files is disabled

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