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Answered

Error using Adobe sign

Forum|Forum|9 years ago
November 14, 2016
1 reply
709 views

This happens on all of my computers and on both the desktop Acrobat DC App and web based app. I have uninstalled and reinstalled the app twice. This is NOT a billing issue. I have contacted Adobe support everyday for the past four days and the problem has yet to be solved. Does anyone have any idea of what I can try?

This topic has been closed for replies.

Correct answer AadeshSingh

Hi nicoleq73427300

Your Adobe Sign account has been correctly provisioned now. Please try to use "Send for Signature" service using the below link:

- https://documents.adobe.com/

*Make sure you login using your Adobe ID.

You will also be able to use the Send for Signature tool though Acrobat DC application.

Feel free to reach us back if you have any query or concern.

Regards,

Aadesh

S

sb116

Participating Frequently

Hi Nicoleq73427300,

The case has been escalated and we are looking into the same.

In the meanwhile, please try using the service in the web browser and see if it works.

Thanks,

Supriya

nicoleq73427300Author

Participant

I have repeatedly tried on the web browser as well. Still not working.

We are on day 5 of this and everyday is has cost me clients and revenue. This must be resolved ASAP!

AadeshSinghCorrect answer

Participating Frequently

Hi nicoleq73427300

Your Adobe Sign account has been correctly provisioned now. Please try to use "Send for Signature" service using the below link:

- https://documents.adobe.com/

*Make sure you login using your Adobe ID.

You will also be able to use the Send for Signature tool though Acrobat DC application.

Feel free to reach us back if you have any query or concern.

Regards,

Aadesh

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