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Participant
October 15, 2015
Question

Error: Written signature agreements cannot have signature or form fields positioned

  • October 15, 2015
  • 1 reply
  • 562 views

I've got a problem, please help

1) Select recipient
2) Choose "Fax Signature" send option

3) Press "Next" button


And then error alert... 1. Written signature agreements cannot have signature or form fields positioned

What i should to do?

This topic has been closed for replies.

1 reply

Anubha Goel
Community Manager
Community Manager
October 16, 2015

Hi alexander.andruschenko,

Could you please let me know whether you are sending the document using Send for Signature in Acrobat DC or eSign service.

Please inbox me your registered email address with eSign or Adobe ID if you are logged in through Acrobat DC.

Regards,

Anubha

Participant
October 21, 2015

i've sent info 3 days ago - still no answer(((

Anubha Goel
Community Manager
Community Manager
October 22, 2015

Hi alexander.andruschenko,

Please check your inbox with the ticket number created.

Regards,

Anubha