Error: Written signature agreements cannot have signature or form fields positioned

I've got a problem, please help

1) Select recipient
2) Choose "Fax Signature" send option

3) Press "Next" button

And then error alert... 1. Written signature agreements cannot have signature or form fields positioned

What i should to do?

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Participating Frequently

Could you please let me know whether you are sending the document using Send for Signature in Acrobat DC or eSign service.

Please inbox me your registered email address with eSign or Adobe ID if you are logged in through Acrobat DC.

Regards,

Anubha

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Participant

i've sent info 3 days ago - still no answer(((

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Participating Frequently

Please check your inbox with the ticket number created.

Regards,

Anubha

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